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Group Structure Overview

Doves Company Overview

Doves Group was established in 1883 as a funeral directing organisation in Durban initially named Doves Funeral Services. Doves Group emerged in 1959 when Homes Trust Funeral Services, through a series of acquisitions, acquired industry respected funeral directing companies such as Goodall & Williams, Doves, Doves & Adlam Reid and Jones & Rice. During the 70’s, Saffas (South African Federation of Funeral Assurance Societies) also became part of Homes Trust Funeral Services.

In 1989, the senior management team purchased the company from Metropolitan Life and changed its name to HT Group. HT Group established its own insurance company, HTG Life in 1993 (now known as Union Life). The name was subsequently changed to Doves Group in 2004. NIC acquired 100% shareholding in Doves Group through Brevity Trade 12 (now called 360 FSG).

Doves Group is one of the largest funeral directing companies in Southern Africa and a major role player in the progressive development of the funeral industry.

Doves Group was the founding member of the National Funeral Directors Association (NFDA) and is currently the member of South African Funeral Practitioner’s Association (SAFPA) and the Funeral Federation of South Africa (FFSA). Doves Group has in influenced the present day structure of the funeral industry.

Doves Group runs a national network in excess of 160 branches in all the 9 provinces, providing insurance, funeral services and related products. Doves Group in an authorized financial services provider with its funeral insurance underwritten by Union Life.

  • Burial services
  • Funeral insurance
  • Memorials
  • Repatriation
  • Cremations and handling of ashes
  • Embalming
  • Caring for the deceased
  • Home funeral arrangements
Chief Executive Officer
Minki Rasenyalo

BSc Dietetics | Post Graduate Diploma in Dietetics l BTech Business

Minki Rasenyalo is the first black woman to be appointed CEO of Doves Group. She has led the company’s growth and refocused Doves Group into financial services since 2010 when she took over. Minki joined Doves Group in 2009 as General Manager for Doves Coastal.

Minki started her management career at Royal Sechaba Catering in March 2003 as a Project Manager and then progressed to become an Area Manager, a position she served until June 2006. Minki moved to Fedics where she was appointed as Operations Manager at their KZN Region from June 2006 to January 2009. She holds a BSc in Dietetics, completed in 1996 and a Post Graduate Diploma in Dietetics in 1997 both from the University of KwaZulu Natal. Minki also studied and completed her BTech in Business Administration in 2006 at Durban University of Technology.

Sechaba Medical Solutions Company Overview

Sechaba Medical Services (SMS) was established in 1978 by 38 black medical doctors under the leadership of the legendary Dr. Nthato Motlana. There was one white doctor (Dr. P B Loots) who braved the system to join the black doctors in the days of apartheid and together they started the first black medical aid scheme, Sizwe Medical Fund (Sizwe) and later on the first black healthcare administrator, SMS.

Dr. Motlana’s political career began whilst at Fort Hare University as a founding member of the ANC Youth League. He was a towering figure with an impatience for what he termed “the begging bowl syndrome”. He understood that political freedom was meaningless without economic freedom. He set about creating enterprises to create jobs that sought to make black people creators as opposed to consumers of the capital shock in society. Dr. Motlana was the founder of Get Ahead foundation an organisation that gave microloans to support small businesses particularly black women owned businesses as a strategy to fight poverty.

The establishment of Sizwe and SMS was a mammoth task and far ahead of its time. It was a very bold step given that black people were not allowed to be in medical aid schemes. In those days Dr. Motlana’s vision of providing healthcare to the under-serviced masses, was a concept that was foreign, unthinkable and which some even thought unachievable. Today this vision has been realised with Sizwe as one of the leading healthcare funders in South Africa and SMS as its administrator and managed care provider.

SMS balances the experience and heritage of the past with technological innovations to help their clients better connect with their business through a holistic healthcare package of both administration and managed care system, procedures and protocols. SMS administers Sizwe through the Tapestry system, which is utilised by Keiser Permanenete in the USA where it is used to manage 8 million members. Tapestry was developed by Epic, an American company that specialises in healthcare systems.

Sechaba is accredited by the Council for Medical Schemes to offer both administration and managed care services to medical schemes. Our core competencies in administration include membership, billing, claims management and customer services.

  • Administration
  • Managed Care
  • HIV/AIDS Management
  • IT Services
  • Clients services
Chief Executive Officer
Dr. Osborn Mahanjana


Osborn Mahanjana holds a Bachelor of Medicine and Bachelor of Surgery degrees from the University of Witwatersrand which he completed in 2000. He enrolled for his MBA with Wits Business School in 2005, and halfway through his course, he was employed by Eli Lilly and Company SA. Upon completion of his MBA he was promoted to an executive position as Director Pricing, Reimbursement and Access. He also headed the Corporate Affairs Department. He completed an MSc Degree in Health Economics, Policy and Management at the London School of Economics. Osborn was CEO of the Industry Association for Responsible Alcohol Use (ARA).

Founder of Sizwe Medical Aid and Sechaba Medical Solution
Dr. Nthato Motlana (16/02/1925 – 01/12/2008)


After completing school at the Kilnerton Methodist Missionary School, he went on to study for a BSc at Fort Hare University and completed his Bachelor of Medicine and Bachelor of Surgery degrees at the University of Witwatersrand in 1954. When Dr Motlana started to practice medicine in Soweto he was one of only two doctors. He practiced as a physician in the township for more than 40 years. In 1976 he led a group of doctors to establish the first black owned medical aid scheme, Sizwe Medical Fund and the first medical aid administration company, Sechaba Medical Solutions. In 1985 Dr. Motlana opened the first black owned private clinic in Soweto and in the following decade another milestone New Africa Investment Limited, a majority black owned company was listed. He was instrumental in establishing the second cellular phone operator in South Africa, MTN.

Union Life Company Overview

Union Life is a registered live insurance company and accredited by the FSB to underwrite life and assistance policies for groups and individuals. Today, the company provides affordable funeral and life insurance products, tailored to client’s specific needs through its partners across South Africa. The organization celebrated 20 years of existence and underwriting life products in 2013.

Union Life is consistently seeking opportunities that will ultimately reduce costs for its clients to ensure that South Africans are able to access quality insurance products at the most affordable premium.

Insurance products are made available through Union Life’s extensive broker network and partnerships.

  • Disability
  • Funeral Plan
  • Group Life Assurance (Retirement Funds)

Union Life has proudly entered the retirement fund industry, offering a complete and competitive risk solution.

Chief Executive Officer
Motseki Majake

BSc (App Maths and Comp Science) | BSc (Hons) | MBA

Motseki Majake was appointed as Chief Executive Officer of Union Life in July 2011. Prior to joining Union Life, Motseki worked at Cell C as Executive Government Sales and as a Senior Manager at MTN. In 2007 Motseki held a position as Service Sales Executive until June 2009 at Microsoft Services. He was also a lecturer at the Tshwane University of Technology lecturing BTech in IT Strategy. Motseki started his working career at Iscor Vereeniging where he was first appointed as Trainee System analyst and left after holding the position of IT manager for 4 years.

Numsa Financial Services Company Overview

Union Life is a registered live insurance company and accredited by the FSB to underwrite life and assistance policies for groups and individual Numsa Financial Services (NFS) was established in 2010 to provide NUMSA members with financial services advise in insurance, retirement fund and healthcare. NFS is accredited by both the FSB and CMS to provide healthcare and insurance advice. To date more than 120 000 lives are covered by Union Life through products developed by NFS. On Healthcare NFS provides advice to over 40 000 NUMSA members and over 100 000 beneficiaries. NFS has 78 permanent employees and more than 200 accredited agents distributing life and healthcare products.

  • NFS Funeral Cover- all nations, funeral plan, all nations plus+
  • NFS Car Insurance
  • NFS Legal Cover
  • Healthcare
  • Pension Fund
Chief Executive Officer
Elias Phoba

A licensed Accountant | MDP (GIBS)

Elias Phoba trained as a licensed Accountant with the Lesotho Institute of Accountants. Elias started his career with South African Breweries in Lesotho. Prior to joining NFS, Elias worked for 21st Century Life as a Chief Executive Officer for 2 years and later joined Safrican Insurance as an Executive in various divisions from Finance to Business Development.

ICSA Company Overview

ICSA is a specialist cremation company operating independently from any funeral director or funeral related company. ICSA presently owns and manages 12 Crematoria throughout South Africa. It is presently the cremation service provider to approximately 1000 funeral parlours.

ICSA is committed to providing guaranteed identification processes, and providing personalized and dignified services, upholding the standards of the International Crematoria Federation. ICSA has a wide range of partners in the funeral service industry.

  • Cremation of human remains
  • Cremation of human medical waste
  • Pet cremations
Managing Director
Alwyn Visser

Alwyn Visser joined Metropolitan Life as Area Manager in 1992 and completed several marketing courses until 1994. During March 1994 he was recruited by HTG Life to start a Direct Marketing Division. Alwyn then furthered his career by joining the then Doves Group as Operational Manager. Alwyn was a member of the team that started ICSA in 2009 and was appointed Managing Director in 2012.

UIPLAY Company Overview

Unlimited Internet Play (UIPLAY) was established in 1999 as an Internet Service Provider (ISP) that provides all ISP related services such as connectivity, email, hosting, and networking. UIPLAY currently provides 1200 emails to NUSMA members. UIPLAY bought out a software development company in 2002 and since then expanded its services to be an Application Service Provider (ASP) that provides cost-effective but advanced software development to enable its clients to establish their business on the World Wide Web. Simply put, UIPLAY specialize in creating turnkey cloud-based business applications.

UIPLAY developed PolicyNET (insurance management software) and DovesNET (funeral management software), which are enterprise resource management systems that Doves Group, Union Life, BMS and NFS utilize in their core businesses.

  • Project Management
  • Business & System Analysts
  • The latest Internet Technology
  • Cost Effective Solutions
  • Same Day ISP Services
  • Premium Point of Sales Devices
  • Synergy between Business & Creativity
  • Total Website and Marketing Solutions
  • The Highest Standard of Software Development
Managing Director
Ronelle Brits

BSc (Hons) Food Science
Ronelle graduated in Food Science and worked for a year at Simonsberg Cheese in Stellenbosch as a Food Scientist. Ronelle’s career started with an American Franchise in Miami, USA called the Great American Pie Company where she was responsible for all business aspects from franchise manuals, food manufacturing process, product costing, nutritional assessment and quality assurance. America was light years ahead in IT and she returned from this overseas experience 17 years ago determined to start an IT company. Ronelle has been with the NIC Group for 11 years and is the Managing Director of UIPLAY.

360 Financial Solution Company Overview

360FS is an authorised financial services provider and amongst others, holds licenses in Long Term Category A (Assistance) and Health Services Benefits.

Through the 360FS call centre in Braamfontein, the company provides, customer care services specifically for the funeral and insurance industry using a dedicated INBOUND channel. It also provides a dynamic OUTBOUND sales channel for closing insurance sales leads obtained through specific external marketing campaigns or data mining of supplied databases.

  • Short term (Personal Lines)
  • Long term Category B (Life)
  • Long term Category C (Investment)
  • Retail Pension Fund Benefits/Pension Fund Benefits
  • Customer Services
Chief Executive Officer
Michele Barclay

N. Dip (Catering Management) | NMP | Leadership Development Program (GIBS)
Michele Barclay spent 17 years working in the hospitality industry where she occupied various positions both in operations and sales. She has been with the NIC group for five years. In addition to being CEO of the 360FS.

Be-Assured Company Overview

Be-Assured is an independent South African based online funeral products supplier. The products offered by Be-Assured are acknowledged as leaders in longevity & technical design and the casket range boasts impressive features and quality finishes. Be-Assured, provides quality products, shopping convenience and service at a reasonable price to the funeral industry.

  • Imported Caskets
  • Funeral equipment
  • Lowering devices
  • Church trolleys
  • Mortuary Stretchers
  • Gazebos
Executive Director
Alwyn Visser

Alwyn Visser joined Metropolitan Life as Area Manager in 1992 and completed several marketing courses until 1994. During March 1994 he was recruited by HTG Life to start a Direct Marketing Division. Alwyn then furthered his career by joining the then Doves Group as Operational Manager. Alwyn was a member of the team that started ICSA in 2009 and was appointed Managing Director in 2012.

FAfA Company Overview

FAFA is a training academy that provides training in the mortuary arts and sciences. This includes a theoretical understanding as well as a personalised practical instruction by qualified funeral directors and embalmers. FAFA is dedicated to providing sound education for its students to help them prepare for a successful and fulfilling career within the funeral profession. Central to the FAFA’s philosophy is the firm belief that by example and excellence in teaching, it can develop professionals who will be technically competent, ethical and responsive to the needs of the bereaved. Inherent to this philosophy is the FAFA’s recognition of its obligation to the student, the funeral profession and ultimately, the community.

Courses Provided:
  • Business and Professional Principles and Practice
  • Behavioral and Social Sciences
  • Basic and Health Sciences
  • Legal, Ethical Regulatory Areas
Training Coordinator
Deidre Heuvel

Labour Recruitment and Assessors Training Certicate

Deidre Heuvel is a HR Consultant, Trainer and Facilitator, with a passion for human capital. Deidre has 27 years of working experience in Human Resource, Training and Development. Deidre started her career as an administrative clerk at Nettex (Pty) Limited. She later joined the Doves Group where she started her prosperous journey within the Human Resource field. She started as an HR officer, and was later promoted to HR Generalist position. She moved to TSM and worked as a HR Generalist. She is currently a Training Coordinator at FAFA. Deidre holds a Labour Recruitment Certificate, Assessors Training Certificate and TEFL Teach English as Foreign or Second language. Deirdre is currently studying towards a National Diploma in Personnel Management.

RMA Caring|Compassionate|Compensation Company Overview

RMA was established to provide compensation for injuries and occupational diseased in the mining industry. RMA was until recently owned by the Chamber of Mines. In 2013 RMA made a proposal to the employers and trade unions represented in the Metals, Auto and

Engineering Industries to provide similar services to their employees and members. In return RMA was restructured into separate insurance and administration businesses. Trade Union investment companies represented in the Mining, Metals, Auto and Engineering Industries were allocated equity in Rand Mutual Admin services (Pty) Limited.

Chief Executive Officer
Bisnath (Jay) Singh

Jay joined RMA on 23 April 2007. He has had an illustrious career in the medical schemes industry. His previous appointments include Chief Executive Officer of Sizwe Medical Services, Managing Director (Operations) of Medscheme and, more recently, Chief Operations Officer at Old Mutual Healthcare. He is a member of the Institute of Directors of South Africa. As RMA’s Chief Executive Officer, Jay is the interface between corporate and operational management. Jay’s current focus is on strategic development and the positioning of Rand Mutual Assurance. ICSA in 2009 and was appointed Managing Director in 2012.

360 Financial Services Group
Tel: 011 783 3578
91 Central Street,
Houghton, Johannesburg,


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